Recently, the 2022 Emerald Literati Awards for Excellence results were announced. Professor Dr. Mao Yan of the School of Tourism and Hotel Management won the 2022 Emerald Outstanding Paper Award for her thesis On being warm and friendly: the effect of socially responsible human resource management on employee fees of the rivers of COVID-19.

This paper discusses how social responsibility oriented human resource management affects the anxiety and fear of hotel and tourism employees about external threats during the epidemic time. The author's team chose the social support theory as the theoretical basis, and believed that social responsibility oriented human resource management can effectively reduce the negative emotions of employees' fear, and the greater the impact of crisis events, the more significant the mitigation effect of social responsibility oriented human resource management on employees' fear. At present, the paper has been downloaded and read more than 10000 times.

Founded in 1967, Emerald is an internationally renowned academic publisher, publishing more than 300 peer reviewed journals, more than 3000 books and series. More than 5000 libraries/information centers around the world are using Emerald platform resources, including Top200 universities, more than 50% of the world's top 500 enterprises, more than 90% of the world's top 100 business schools and other institutions. It has been 28 years since Emerald selected and awarded Emerald Literati Awards for Excellence worldwide, aiming to praise and reward authors and reviewers for their contributions to academic research. The awards are divided into four categories: Outstanding Paper Awards, Highly Commented Paper Awards, Outstanding Reviewer Awards, and Outstanding Author Contribution Awards.